Customer success
With a history that spans over a 100 year, JRC has a strong reputation for developing the best maritime products with high performance and superior quality to support safety and security of navigation for all the vessels including merchant ships, work boats and fishing boats in the world’s oceans and seas. JRC has delivered unsurpassed quality marine electronics throughout the world via an extensive network of JRC offices and agents.
Browse by market
Customers experiences
“From the beginning, more than 40 years ago, our company has been working with important and reliable Japanese makers. This led to a successful cooperation with JRC | Alphatron Marine. The Greek market in which we operate is constantly changing, and so are the demands. Space Electronics and JRC | Alphatron Marine are both companies that respect and listen to their customers, and are able to adjust when they see a (new) demand. JRC | Alphatron Marine cooperates closely with its distributors to get the insight needed to respond effectively to the new requirements, and in return they are helping and supporting us.”
Maria Mathioudaki, Managing Director, Space Electronics
“‘We have been working with JRC group for more than 30 years. We offer competitive and quality solution and timely services to our valuable customers with our offices and depots in Hong Kong, China, Singapore, Philippines, Canada and Vietnam. From time to time, we face severe market competition. However, customers are highly delighted with JRC’s care to customers, it’s quality and technical support worldwide. Therefore, we could get over those tough situations and continuous giving satisfaction to our customer. We are proud to be one of the JRC agents."”
Tony Ho, President of Hostmost Group
““Our partnership with JRC goes back about 50 years through many stages of growth in retrofits, new-buildings, servicing, radio survey and project management in Singapore, Malaysia, Thailand and Vietnam. We continued this cooperation with Alphatron Marine Systems 6 years ago. With JRC / Alphatron Marine Systems producing good quality and innovative products for the marine market and together with our sales staff and service engineers having continuous training on their products, our customers can be assured of a wide variety of products and strong service support."”
ST Chen, Managing Director of Codar Group of Companies
“Our cooperation started well with several newbuild projects for which we received all the necessary training and assistance. Generalmarine has almost 50 years of experience on the maritime market, providing products and service to the Italian fleet. But our partnership with JRC | Alphatron Marine is fairly new: we have been cooperating for 3 years and two years ago we have signed an offi cial agreement, enabling us to complete the package we off er our customers. Now it is our turn to assist JRC | Alphatron Marine with finding the right numbers in our territory.”
Emanuele Burlando, Managing Director, Generalmarine
“Tefin has been providing full service, ranging from engine control room to wheelhouse, to the maritime industry for over 22 years. As from this year we are a new dealer for JRC | Alphatron Marine, based in Napels, Italy. Just like everybody else we are operating on a market that is far from easy, but with a partner like JRC | Alphatron Marine we are even more confident we can improve sales and service in our area.”
Angelo Minieri, General Sales Manager, Tefin
“ATL Commercial Ltd has been supplying world leading JRC marine electronic products to fishing vessels and merchant ships since 1991. We have the necessary understanding and commercial culture required to deliver the right products and services where it counts to our customers. Our list of commercial customers using JRC products is significant, having been built up over many years. ATL Commercial Ltd has a longstanding relationship with JRC acting as JRC New Zealand distributor for close to 30 years, a relationship based on mutual trust and success.”
Craig Geldard, Director ATL Commercial Ltd
“JRC Europe has gained a stronger focus on the Russian market and is re-introducing RMRS-approved navigation and communication equipment. This is because of recent developments like fleet renewal programs and governmental approvals on equipment. We are helping the company with this reintroduction, because local regulations prevent easy import and sales. Our companies are still in the early stages of this cooperation, but there is a clear line of (open) communication and an excellent form of support. Combine that with the developments on the market and you can see the potential.”
Edward Pribytkov, Owner, Marineq
“NOVA Electronics has been representing most well-known manufacturers of high quality marine equipment since 1988. The key elements to the good partnership with JRC | Alphatron Marine is respect, support and good communication. You may run into problems, but we discuss them and at the end of the day you walk away with a solution that is best for everyone. As partners you also look out for each other. That can be by offering support, but also by providing information. It is something you also do for your customer. By asking them not only what they want, but also what they need, you can offer a total solution. For us this has led to many orders in the Greek high seas market for newbuilds.”
Vassilis Kokkotis, Sales Director, NOVA Electronics
“We really appreciate the fact that the people at JRC | Alphatron Marine are very open to their distributors. On events like this they lay down their strategy and explain what and why they expect certain things from us. And when doing this face-to-face, you establish a real connection. In the end the person that benefits most of this, is the customer. Only when there is no interference and all things are clear, you can provide your customer with the best solutions and the best service. Our company has been a distributor of JRC | Alphatron Marine for about 5 years now. TNL has been able to grow exponentially on the Greek market thanks to this cooperation. We can offer our customers a broad spectrum of products, from VHF to Gyro compasses.”
George Daratzis, Sales Manager, TNL
““AWA Marine was founded in 1912, and we have been working with JRC since their Equipment was first seen in Australia, providing both sales and service across all market areas. JRC’s Equipment & After Sales Support is undoubtedly the best in the Maritime industry, which has been further enhanced with Alphatron Marine, providing world class innovation and the human touch in technology. The support and professionalism shown by these two companies is unparalleled in the maritime industry, and AWA Marine are extremely proud of our long-standing relationship with them.””
Liam Murphy- General Manager- AWA Marine Australia and Philippines
““Maritech has over 19 years of experience in providing products and services related to marine electronic, communication and navigation equipment to maritime industry. We have been an official distributor of JRC | Alphatron Marine since 2014. With this cooperation, our capability has been enhanced to provide better solutions and services to end user. We have received a lot of good feedbacks from the customer about the high performance, well design and good quality of JRC | Alphatron Marine products. Maritime industry is potential market in Vietnam, and with the JRC | Alphatron Marine’s support, we are confident to boost the sales and services in our area.””
Dung Le, Director Maritech
“MARTRONICS Limited, with its team of factory trained and Classification Societies Approved Engineers have been supporting vessels in New Zealand, Pacific Islands and Oceania, Polynesia & Melanesia Regions. We have, for the past 10 years successfully provided the highest levels of Service & Support that the Customer and JRC - Alphatron Marine demands. With the full support of Center of Excellence in Singapore, we strive to provide timely and cost effective service to all our customers”